Thursday, December 1, 2011

Access Kearney

In March 2007 the City implemented an automated customer feedback system, Access Kearney.  Access Kearney refers, tracks, and facilitates response to the questions, comments, and complaints the City receives from residents.  Residents can use our website to report their concerns regarding topics like nuisances, potholes, code violations, and general questions and complaints. 
Since the program’s inception, 3,794 cases have been opened. Of those cases, 3,736 have been resolved.   In 2011 the top 5 topics dealt with trash, overgrown weeds, overgrown trees, vision obstruction at intersections, and private property maintenance.
If you have any questions or complaints, using Access Kearney is easily accessible by following the steps below:
1.    Log onto the City of Kearney homepage: www.cityofkearney.org
2.    Select the “Access Kearney” tab in the upper right hand corner of the City of Kearney homepage.
3.    Follow the step-by-step directions starting with “Submitting a Request Form”.
For more information or to report a topic directly, please call our Code Enforcement Coordinator at 308-233-3235.